Tales from the World of Retail

Saturday, November 11, 2006

Meek vs. Nice

Nice is waiting politely for the clerk to notice you. If the clerk doesn't notice you in a reasonable amount of time (30 seconds or so), saying "Excuse me" to get the clerk's attention.

Meek is waiting for the clerk to notice you. And waiting. And waiting some more. When the clerk finally does notice you, makes eye contact with you, and smiles at you -- you just smile back. The clerk assumes you don't have a question and goes back to whatever he or she was doing. When the clerk sees you're still there, the clerk (realizing that you're meek) asks if you need help. Your reply is so quiet that that clerk can't understand what you're saying.

Speak up, meek people, SPEAK UP!!!

0 Comments:

Post a Comment

<< Home