Tales from the World of Retail

Friday, July 14, 2006

"Do You Have the Pike Place Book?"

An older couple approached me today and asked, "Do you have the Pike Place book?" I said that we didn't, and listed the few Seattle-based books that we carried.

The woman, incredulous, replied, "But we saw it all over Pike Place Market!"

Sigh. Where do I start?

First of all, we're not near Pike Place Market. Why would we carry a book about it?

Secondly, if they saw it Pike Place and they wanted to buy it, why didn't they buy it there?

Thirdly, what's with the attitude?? It's not like I work at a Seattle-themed gift shop. Why would there be an expectation that we would carry this book?

Aarrgghh!!!

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