Why Not Just Cut to the Chase?

[This was a phone conversation.]

customer: Can you tell me about your selection of ______ ?

me: Is there one in particular you're looking for?

customer: Yes, the _____, which is number ___ in the catalog.


[Imagine if I hadn't cut to the chase...]

customer: Can you tell me about your selection of ______ ?

me: Sure! We have A, which costs $x, B which comes in blue, green, and yellow and costs $y, C, which costs $z, D, which .........

[And so on.]


Of course, she also could have just asked me for the specific item in the first place.....

Nah. That would be too easy.