Tales from the World of Retail

Saturday, December 02, 2006

"How Can You Be Out of That?"

Today a customer asked me for a popular item. I said we usually had it and took her to the area where we keep it. I didn't see it on the shelf, so I checked in the back for her. We didn't have any there, either. I told her, "I'm sorry, we're out of that."

She said, "How can you be out of that? It's so popular!"

I said, "Yeah, it's popular. That's why we're sold out!"

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