Tales from the World of Retail

Friday, November 09, 2007

A Phone Call.....

customer: My husband is nearby. Can I pre-pay and have you wrap it so he can just run in and pick it up?

me: We can wrap it, and he can pay when he picks it up because --

customer: Well, let's see if you have the item first.



Is it just me, or should she have asked if we have the item before going through the pre-pay/wrap rigamarole?

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